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Frequently asked questions

What should I do if my plans have changed, and I cannot use my issued Premium ticket?

The participant of Program A +, who has issued the Premium ticket, has the opportunity to return and / or exchange the Premium ticket not later than 24 hours before the departure of the flight. Award tickets, for which the participants did not notify Azimuth about the refusal of transportation earlier than 24 hours before the flight departure and did not make flights, are considered used after flight departure.

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