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Frequently asked questions

In which cases qualifying flights are not accepted for registration in Program?

The program does not accept registration of qualifying flights for tickets paid for under U, T, V, X fares, free of charge, with a discount of more than 50% of the fare, including premium ones.

Please note that in case of cancellation of a flight due to technical, weather or other conditions, Qualifying flights for unused tickets for this flight are not taken into account in Program. If a flight is canceled and a passenger is transferred to a flight of another airline that is not a Program Partner, the flight is also not counted as a Qualifying flight.

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