Passenger data correction
If the ticket was purchased from our partners, on questions of making changes to the ticket, contact the point of purchase.
Passenger data in the ticket can be changed in the following cases:
- misprint in the passenger's last name, first name and patronymic (change up to 3 symbols, without distortion of meaning);
- change of name and document due to marriage conclusion/dissolution of marriage (both for adults and children);
- a misprint in the passenger's date of birth (changing the date of birth is possible if the correct date does not change the passenger's category - infant, child, adult);
- change of data on the series/number/type of document;
- changing the order of the data on the surname, first name, patronymic of the passenger;
- change of gender of the passenger in the ticket;
- change of full name transliteration.
Other cases of changing passenger data are made only through voluntary refund and issuance of a new ticket subject to the availability of seats at the time of purchase.
Passenger data changes are charged in accordance with the conditions of ticket's tariff application.
Fee for each change of passenger data is charged once for each ticket, regardless the number of flight segments in the ticket.
Change of passenger data is possible only in completely unused ticket.
In case of transfer transportation with participation of two or more airlines, and also if the ticket is partially used for the flight, change of the passenger data should be made through voluntary refund and issuance of a new ticket.
Other terms and conditions of applying the passenger data change fee are specified in the terms and conditions of each fare.
To make changes you should fill in an application form on this page.
Once we receive it, we'll send you a link to pay for the service. Once we have received your payment, we will make the changes and send you a new itinerary receipt.
If you have changed your surname after marriage, to make changes to your ticket please contact with us by e-mail: firstname.lastname@example.org
- Documents and regulations for passengers
- Passenger category
- Extension of registration
- Secret passenger
- Rules for transportation passengers and luggage
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